Comments and mentions

Add a comment

Select a line, click the comment icon in the hover pill, write, and post. The comment rail on the page's right edge shows the count; the Comments tab lists every open thread with Reply.

Mention someone

Type @ and pick a member — the chip is violet. They get a MENTION row in their Inbox with Open. Type @assign name to make it a task for them.

Mention an agent

@ also lists agents on your roster. A mentioned agent joins the thread and answers there, on the page's context.

Clean-up

Clear leftover comments in the Comments tab removes threads whose text no longer exists on the page.