Terms of Service.
Clear terms — professional standards.
These terms govern your use of VITAL's professional intelligence platform. Built for regulated industries where clarity and defensibility matter.
Last updated: December 2025
1. Acceptance of Terms
By accessing or using VITAL's professional intelligence platform and services ("Services"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Services.
2. Description of Services
VITAL provides a professional intelligence platform designed for regulated industries. Our Services include AI-powered analysis tools, confidence scoring, audit trails, and related features. Services are intended for professional use by qualified individuals and organizations.
3. User Responsibilities
You agree to:
- Provide accurate and complete information when creating an account
- Maintain the confidentiality of your account credentials
- Use the Services in compliance with applicable laws and regulations
- Not misuse or attempt to circumvent the security features of our platform
- Exercise professional judgment when using AI-generated outputs
4. Intellectual Property
The VITAL platform, including its software, design, and content, is protected by intellectual property laws. You retain ownership of data you input into the platform. We retain ownership of our proprietary technology, algorithms, and improvements.
5. Disclaimer of Warranties
The Services are provided "as is" without warranties of any kind. VITAL does not warrant that the Services will be uninterrupted, error-free, or that AI-generated outputs will be accurate or suitable for any particular purpose. Users must verify and validate all outputs before making professional decisions.
6. Limitation of Liability
To the maximum extent permitted by law, VITAL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services. Our total liability shall not exceed the amounts paid by you for the Services in the twelve months preceding the claim.
7. Termination
We may suspend or terminate your access to the Services at any time for violation of these terms or for any other reason. Upon termination, your right to use the Services will cease immediately.
8. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
9. Contact
For questions about these Terms of Service, please contact us.
hicham.naim@xroadscatalyst.comQuestions about our terms?
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